Privacy Policy

Effective November 9, 2026

This policy explains what personal information L'Expression Creative Studios ("we", "us", "our") collects through lxpstudio.com, how we use it, who we share it with and the choices and rights you have.

Information we collect

Information you give us

When you fill out a contact or inquiry form: your name, email address, phone number and your message.
When you book an appointment, tour, class or event: your name, email, phone number, the date and time you choose and any notes you add.
When you register or RSVP for an event: your name, contact details and the event you signed up for.
When you pay: billing name, billing address and the details of what you bought. Card numbers go directly to our payment processor; we never see or store your full card number.
When you sign up for updates: your email address (and name, if you give it).
If you check the box to receive text messages: your mobile number and your consent record (date, time and the wording you agreed to).

Information collected automatically

Basic technical information our web host records for security and to keep the site running, such as your IP address, browser type and the pages requested.
If you accept analytics cookies: pages you view, the site that referred you, device and browser type and approximate location (city level), collected with Google Analytics.

How we use it

To answer your questions and provide the services, bookings or purchases you ask for.
To send confirmations, reminders and updates about your request.
To send news and offers you signed up for. Every email includes a way to unsubscribe.
To keep the site secure and prevent fraud and spam.
To understand how the site is used so we can improve it (only with your consent to analytics cookies).
To meet legal, tax and accounting obligations.

We do not use your information for automated decisions that have legal or similarly significant effects on you.

Text messages

If you agree to receive text messages from L'Expression Creative Studios, we use your mobile number to send the messages you signed up for, such as replies to your request, appointment confirmations and reminders. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. You can also opt out by emailing info@lxpstudio.com.

We do not sell, rent or share your mobile number or text-message consent with third parties or affiliates for their marketing or promotional purposes. Text-messaging originator opt-in data and consent are never shared with any third party, except the service providers that deliver our messages for us.

We share personal information only with service providers that help us run our business, and only what they need to do that job:

Netlify hosts the website and receives form submissions.
Stripe processes ticket payments.
Supabase stores bookings, registrations and the mailing list.
Resend delivers confirmation emails and newsletters.
GoHighLevel sends text-message confirmations and reminders.
Stripe processes payments. Their own privacy notice applies on the checkout page.
Google Analytics provides analytics, only after you accept cookies.

We may also disclose information if the law requires it, to protect our rights or the safety of others, or as part of a sale or transfer of the business.

We do not sell or share your information

We do not sell your personal information, and we do not share it for cross-context behavioral (targeted) advertising. We do not knowingly sell or share the personal information of anyone under 16. If this ever changes, we will update this policy first and give you a way to opt out, including honoring Global Privacy Control signals.

Cookies and analytics

Our site uses a few cookies and similar browser storage that are needed for it to work, such as remembering your cookie choice. Analytics cookies stay off until you choose Accept on the cookie banner. If you choose Decline, they stay off. You can change your choice any time with the link at the bottom of every page.

Google Analytics sets cookies such as _ga to count visits and see how pages are used.

You can also block or delete cookies in your browser settings. Google offers an opt-out add-on at tools.google.com/dlpage/gaoptout.

Do Not Track and Global Privacy Control. Browsers handle "Do Not Track" differently and there is no common standard for it, so our site does not change its behavior for that signal. We do honor Global Privacy Control as an opt-out of sale and sharing.

Your California privacy rights

If you live in California, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA), gives you the right to:

Know what personal information we have collected about you, where it came from, why we collected it and who we disclosed it to.
Get a copy of your personal information.
Delete your personal information, subject to exceptions such as records we must keep by law or to finish a transaction you asked for.
Correct information that is inaccurate.
Opt out of sale or sharing of your personal information. We do not sell or share it.
Limit the use of sensitive personal information. We do not use sensitive personal information to infer characteristics about you.
Not be discriminated against for using any of these rights.

In the past 12 months we have collected these categories of personal information: identifiers (such as name, email address, phone number and mailing address); commercial information (such as purchases, bookings or donations); internet or other electronic activity (such as pages viewed, with your consent); approximate location derived from IP address. We collect them from you, from your device and from the service providers listed above, for the purposes described in "How we use it", and we disclose them only to those service providers.

To make a request, email info@lxpstudio.com with "Privacy request" in the subject line or call 951.556.6330. We will confirm your request within 10 business days and respond within 45 days. To protect you, we verify your identity by matching information you give us with what we have on file. You can use an authorized agent; we will ask for proof that you gave them permission. California residents may also ask once a year what personal information we disclosed to third parties for their direct marketing; we do not disclose it for that purpose.

Wherever you live, you can ask us to see, correct or delete your information by emailing info@lxpstudio.com.

How long we keep it

We keep personal information only as long as we need it for the purposes above: inquiries and leads for up to three years after our last contact with you, and transaction records for as long as tax and accounting rules require (usually seven years). Then we delete it or de-identify it.

Security

The site uses HTTPS encryption, and we limit access to personal information to people and providers who need it. No method of sending or storing data is completely secure, so we cannot guarantee absolute security.

Children

This site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us personal information, email info@lxpstudio.com and we will delete it.

Other websites

Our site may link to other websites and services, such as social media, maps, video players or scheduling tools. Their own privacy policies apply when you use them.

Changes to this policy

We may update this policy. When we do, we will change the effective date at the top of this page. If a change is significant, we will post a notice on the site.

Contact us

L'Expression Creative Studios
Email: info@lxpstudio.com
Phone: 951.556.6330
Website: https://lxpstudio.com